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Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries. Review: More than just for business - I gave copies of this book to everyone I managed at Microsoft. I can't say enough good things about it. There is nothing more important in the workplace than being able to get your point across and making sure you understand what is being said to you. The basic philosophy is, "all communication failures are your fault." It is your responsibility to make sure that what you are saying is understood, and it is your responsibility to make sure that you understand what you are being told. There is never a place for finger-pointing when communication breaks down. This book gives techniques, examples, and ideas to help ensure that information is transmitted and received properly. What's really interesting is that there is nothing that limits what he's talking about to the workplace. There are things to think about here that apply to dealing with family and friends, without the fluff you get in similar books in the self-help section. Review: Easy read, good info - I found this book to flow well, giving a lot of good tips on how to conduct better communications in a business/commercial environment. The layout is fairly simple to navigate, and sections that are uninteresting can easily be skipped. For those with more constrained time schedules, the book contains notes in most sections that give highlights of the main points that are made. Reading just these notes would give a pretty good review of the material, or exposure that may or may not make a lasting impression. There are quite a few lists and tables that sum up the "need-to-know" points, so I think that reviewing material after reading the full text should be an easy task. I highly recommend this text for anyone that has never been taught effective listening skills, and also recommend the book for anyone else that feels even a slight motivation to improve their inter-personal communication skills.
| Best Sellers Rank | #172,776 in Books ( See Top 100 in Books ) #54 in Medical Research (Books) #93 in Business Writing Skills (Books) #136 in Scientific Reference |
| Customer Reviews | 3.6 out of 5 stars 22 Reviews |
R**L
More than just for business
I gave copies of this book to everyone I managed at Microsoft. I can't say enough good things about it. There is nothing more important in the workplace than being able to get your point across and making sure you understand what is being said to you. The basic philosophy is, "all communication failures are your fault." It is your responsibility to make sure that what you are saying is understood, and it is your responsibility to make sure that you understand what you are being told. There is never a place for finger-pointing when communication breaks down. This book gives techniques, examples, and ideas to help ensure that information is transmitted and received properly. What's really interesting is that there is nothing that limits what he's talking about to the workplace. There are things to think about here that apply to dealing with family and friends, without the fluff you get in similar books in the self-help section.
G**M
Easy read, good info
I found this book to flow well, giving a lot of good tips on how to conduct better communications in a business/commercial environment. The layout is fairly simple to navigate, and sections that are uninteresting can easily be skipped. For those with more constrained time schedules, the book contains notes in most sections that give highlights of the main points that are made. Reading just these notes would give a pretty good review of the material, or exposure that may or may not make a lasting impression. There are quite a few lists and tables that sum up the "need-to-know" points, so I think that reviewing material after reading the full text should be an easy task. I highly recommend this text for anyone that has never been taught effective listening skills, and also recommend the book for anyone else that feels even a slight motivation to improve their inter-personal communication skills.
R**O
Solid Content
Mr. Chambers has put together a practical book that dissects many of the basic concepts of communication, and provides some insights about technical professionals. While I don't agree with all his points and believe he tends to over-generalize, the content is solid and easy to understand. For any technical professional looking to increase their overall mastery of soft skills, I would recommend they go beyond this book and find a good set of workshops that allow for testing and practicing the types of concepts outlined.
L**P
Not good
I was looking for good communication book and this is not one. It's mostly common sense that mentioned scientific and technical professionals but nothing special for that group. I scanned the book and threw it. Good thing I bought used.
M**R
common sense
I had to buy this book for a class and all I can say is that this book is common sense. "Don't use demeaning language when talking to your coworkers". It is also full of meaningless corporate buzzwords: "Don't engage in postmeeting negative criticism frenzies."
S**A
Very informative material!!
I think it is very insightful and very informative. Every aspiring scientist need to have this in their book collections
E**G
Excellent shipping service!
The seller was extremely quick in sending my book and I was very pleased to work with such professional and prompt people. Thank you very much!!! Would definitely buy from you again.
C**7
Excellent read if you want to be a better communicator.
Great book, recommend reading this.
F**P
Four Stars
Good content for junior engineers.
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