Question 1

windows 10 ?  Is this fully functioning on windows 10 yet? If you are using it with Win 10, please tell me ?

Accepted Answer

I have had the shuttle Pro for about a year and a half, and have been using it with Windows 10. However, I've never been able to program the buttons and have been using 6 of the preprogrammed buttons and the wheel with Premiere Pro CC. I contacted support early on, and was told that their technical support person was no longer with them, and being a small company, they were unable to assist me. I'm not sure if they've replaced this person since that time. I decided in the end, to keep the Shuttle Pro, since it was still better than editing using only the keyboard controls. Now a year and a half later, it still only works with the above buttons, and 1 of them has started to have issues, but is still working. I am considering upgrading to the 3Dconnexion Space Mouse Enterprise, as it seems newer, and hopefully works better with Windows 10.

Question 2

What is the difference between this and the $170 model available on Amazon?

Accepted Answer

Both are the same exact product the other is being sold by a different seller and is not one of our authorized re-sellers.

Question 3

Is there a proper manual for Mac users? I bought Contour ShuttlePRO v2 and it is impossible to program to use with Photoshop. Any help?

Accepted Answer

Remember, first unplug your Shuttle Pro and restart your computer before installing the software. Then plug-in your Shuttle Pro to access the program menu.

Good luck!

Question 4

What is the difference between this listing (asin b0032xqp1k) and the other listing (b00027x2ym), which has a lower price?

Accepted Answer

Hi T.R.,

Thanks for your question. It looks like these are the same unit but sold by two different vendors.

Sincerely,
Neil Moyer
Contour Design Technical Support

ASIN	B0032XQP1K
Are Batteries Included?	No
Are Batteries Required	No
Brand Name	Contour
Button Quantity	15
Colour	Black
Compatible Devices	Mac, Personal Computer, PlayStation, Xbox
Customer Reviews	4.2 4.2 out of 5 stars (698)
Global Trade Identification Number	00743870004982
Hardware Platform	Desktop, Laptop
Item Weight Unit of Measure	0.55 Ounces
Manufacturer Part Number	00498-0
Model Number	SPROV2
Network Connectivity Technology	Infrared
Power Source	Battery Powered
Product Features	Touchpad
UPC	743870004982 795327721270 191120090443

Contour Design Shuttle Pro V.2 for Laptop;Desktop

Details

Details

Description

Specifications

Common Questions