I just bought this in January 2021 and the heater has already stopped working. Amazon says it is passed the normal return date. Will you replace ?

Amazon gave me a refund for that exact problem because I am a frequent customer. I just had to call the customer service line.

How do I clean the lumbar pillow?

The cover of our pillow is made of PU leather, just wipe with a damp towel. And the memory foam inner cannot be washed.

are there replacement control units available?

Amazon will usually replace the entire unit once as a courtesy, they did with mine. But then the replacement one broke and I was SOL. They just keep breaking. I gave up. Sorry doesn't answer your question but this has been my experience.

Can you use just the heat, without the vibration?

Yes, you can use just the heat. But for me the heat only worked for two months before breaking. The vibration kept working though.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Lumbar Support Pillow for Cars

Product ID: 222121509

Details

Brand
SEG Direct
Special Feature
Vibrating
Color
Black
Size
15.7"L x
Fill Material
Memory Foam

🌀2 vibrating motors for targeted relief

🔥Built-in warming pad with auto shut-off

🛋️Ergonomic memory foam contours lumbar curve

₹ 7808

Duties & taxes included

In stock

Sold byAmazon IndiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛠️ Drive, work, relax — back support that works as hard as you do!

VERSATILE POWER OPTIONS - Plug into your car’s 12V outlet or home 110V adapter for seamless use anywhere.
DURABLE STYLISH DESIGN - Premium PU leather cover combines easy maintenance with sleek, professional aesthetics.
SOOTHING WARMTH ON DEMAND - Integrated heating pad relaxes your back with safe auto shut-off for worry-free use.
TARGETED VIBRATION THERAPY - Dual motors soothe muscle tension and fatigue during long drives or work sessions.
ERGONOMIC MEMORY FOAM COMFORT - Contours perfectly to your lumbar for all-day support and posture alignment.

The SEG Direct Lumbar Support Pillow combines high-quality memory foam with dual vibrating motors and a built-in warming pad to deliver targeted relief from back pain and fatigue. Designed ergonomically to fit the natural curve of your spine, it offers versatile use in cars, offices, or at home with safe auto shut-off features and durable PU leather covering for a professional look and easy care.

Specifications

Brand	SEG Direct
Special Feature	Vibrating
Color	Black
Size	15.7"L x 15.7"W
Fill Material	Memory Foam
Shape	L-shape
Age Range (Description)	Adult
Recommended Uses For Product	Back Pain Relief
Use for	Whole Body
Material	Memory Foam
Item Firmness Description	Medium Soft
Product Care Instructions	Machine Wash
Number of Pieces	1
Pattern	Solid
Item Weight	2.4 Pounds
Variety	Lumbar Support,Memory Foam
Fabric Type	Pu Leather and Memory Foam
UPC	792966271517
Manufacturer	SEG Direct
Product Dimensions	15.7"L x 3.9"W
Unit Count	1.0 Count
Item Weight	2.43 pounds
Manufacturer Part Number	AU15ALALPW4042
Position	Rear
Special Features	Vibrating

Common Questions

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Yes, all products are sourced from reputable international marketplaces in US, UK, and UAE. We have a robust verification process to ensure product authenticity, and each item is inspected at our warehouse before shipping to customers. Every product comes with applicable warranties and our standard return policy for your peace of mind.

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We typically deliver within 4-9 business days to major Indian cities. Each order is trackable end-to-end through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

Why are prices different from Amazon prices?+

All products are sourced from US, UK, and UAE. Our prices include international shipping costs, customs duties, payment processing fees and logistics handling to ensure smooth delivery to India. We handle all customs clearance so you don't face any hidden charges later.

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Customer service was outstanding when I had questions about the product.

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