The Hourglass Factory

Yes, all products are sourced from reputable international marketplaces in US, UK, and UAE. We have a robust verification process to ensure product authenticity, and each item is inspected at our warehouse before shipping to customers. Every product comes with applicable warranties and our standard return policy for your peace of mind.

We typically deliver within 4-9 business days to major Indian cities. Each order is trackable end-to-end through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

All products are sourced from US, UK, and UAE. Our prices include international shipping costs, customs duties, payment processing fees and logistics handling to ensure smooth delivery to India. We handle all customs clearance so you don't face any hidden charges later.