How does one order replacement parts?

You can contact the manufacturer. I called them and they sent the necessary parts.

Does this device actually chill the water? Is ice required to use it?

It keeps the iced water very very cold around the knee pad. The tub doesn’t chill the water, the ice keeps water cold then it gets chilled as it goes thru the connecting tubes. This is an excellent machine. It helped inflammation for posting and pre knee surgery.

I am unable to extend timer past 30 minutes? How can I program to 90 mins?

If I remember correctly some models time our at 30 minutes. If you have the model that goes to 90, press the 30 minutes time 3 times. I’ll confirm that once I am home. It’s an amazing machine. I would not have made it through knee replacement without it.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear – for Knee, Elbow, Shoulder, Back Pain, Swelling, Sprains, Injuries (Arctic Ice Clear) (with Universal Pad)

Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear – for Knee, Elbow, Shoulder, Back Pain, Swelling, Sprains, Injuries (Arctic Ice Clear) (with Universal Pad)

Product ID: 370029603

Details

Age range (description)
Adult
Brand
M PAIN
Number of Items
1
Special features
Adjustable
Unit count
1 Count

🎒Compact, portable design with integrated carry handle

🧊Up to 6 hours consistent cold via insulated tubing

❄️12-quart capacity for extended cold therapy

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₹ 4920

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Description

❄️ Chill Smarter, Recover Faster — The Ultimate Cold Therapy Upgrade

UNIVERSAL FIT WRAP - One-size-fits-all comfort that targets knees, elbows, hips, and more with secure, stretchy straps.
WHISPER QUIET PORTABLE - Discreet relief anywhere with a sleek, compact design and easy carry handle.
RISK FREE 30 DAY WARRANTY - Confidence in your recovery with a no-questions-asked satisfaction guarantee.
LEAKPROOF INSULATED TUBING - Foam insulation and snap-lock couplings maintain consistent cold without mess or interruption.
EXTENDED 12 QUART COLD RESERVOIR - Keeps you cool longer—ideal for post-surgery and intense recovery sessions.

The Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear delivers professional-grade cold therapy with a 12-quart reservoir, whisper-quiet operation, and a universal wrap designed for targeted relief on multiple joints. Its insulated tubing ensures up to 6 hours of consistent cold, making it perfect for post-surgery swelling, injury recovery, and chronic pain management. Compact and portable with a 30-day warranty, it’s engineered for millennial professionals who demand effective, hassle-free wellness solutions.

Specifications

ASIN	B0872FD2NY
ASIN	B0872FD2NY
Additional Features	Adjustable, Flexible, Portable
Age Range Description	Adult
Brand Name	M PAIN MANAGEMENT TECHNOLOGIES
Color	White
Customer Reviews	3.9 3.9 out of 5 stars (875)
Customer reviews	3.9 3.9 out of 5 stars (875)
Global Trade Identification Number	00854013008283
Is Discontinued By Manufacturer	No
Item Dimensions	30.5 x 30.5 x 27.9 centimeters
Item Form	Wrap
Item Volume	384 Fluid Ounces
Item model number	CTUC2
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer Part Number	CTUC2
Model Number	CTUC2
Number of Items	1
Product Benefits	Cold
Product Dimensions	30.48 x 30.48 x 27.94 cm; 4.2 kg
Product Style	with Universal Pad
Size	1 Count (Pack of 1)
Target Use Body Part	Back
UPC	854013008283 790566636170
Unit Count	1 Count

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TrustScore 4.5 | 7,300+ reviews

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Great experience from order to delivery. Highly recommended!

1 week ago

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Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

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