anybody when using the headset get a crackling sometimes with audio or microphone use?

Yes. Sadly the Arctis 7 had no issues and were infinitely better, but SteelSeries replaced them with these. There are some pros like USB-C, but the forced PC software and PC controlled audio (vs the old on-board management) were downgrades. Then after 5-mos I got crackling once in a while along with a loud snap 1-3x a day on the left ear cup. They also freeze up and need a hard reset once every 2mos. I tried some alternatives but unfortunately SteelSeries just has the best quality for the price when it comes to wireless headphones. Just a shame they hit perfection then downgraded their own device with the 7+.

Can anyone help me fix chatmix? The right dial on mine doesn't work.

Download the SteelSeries GG application and enable Sonar. It should be fairly straightforward to set that up. For whatever reason they decided you need an app to allow the Chatmix wheel on the headset to work. Very silly imo. However, you'll note with the 7+ specifically, this will break device fallback (when you unplug your headset it will not automatically swap back to your speakers). To resolve this, exit the SteelSeries GG application. Don't minimize it to the system tray, actually completely exit it.

can i listen to gameplay from my computer as well as music from my iphone at the same time?

No, but if you play music from your computer you can.

Yep, completely detachable, mine didn't come with it though

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SteelSeries Arctis Nova 7 Wireless Multi-Platform Gaming Headset - Neodymium Magnetic Drivers - Dual Wireless 2.4GHz & Bluetooth - 38H USB-C Battery - ClearCast Gen2 AI Mic - PC, PS5, Mobile

Product ID: 905094016

Details

Brand
SteelSeries
Colour
Black
Ear placement
Over Ear
Form factor
On Ear
Frequency response
2.4 GHz
Headphone jack
USB-C

Description

NEODYMIUM MAGNETIC DRIVERS - Hear everything you want with an ultra-detailed soundscape of crystal clear highs, pinpoint mids, and deep bass. *Fully compatible with Tempest 3D Audio for PS5 / Microsoft Spatial Sound
DUAL AUDIO STREAMS - Connect your mobile device directly for on-the-go audio or mix in calls or music with your game audio.when at home.
MULTI-PLATFORM WIRELESS - Instant, lossless wireless on your PC, PlayStation, Switch or tablet with a portable USB-C dongle (USB-C to USB-A cable also included).
38-HR BATTERY LIFE - Quickly jump back in with USB-C Fast Charge, giving 6 hours of play after a 15 min charge
360° SPATIAL AUDIO - Hear everything from every direction for full immersion and situational awareness; compatible with Tempest 3D Audio.

Venture past the mundane into Almighty Audio, a superior combo of hardware software. The Nova Acoustic System includes custom audio drivers, immersive 360° Spatial Audio, and 10-band Parametric EQ from Sonar Software. Listen to two audio streams at once with simultaneous 2.4GHz and Bluetooth, easily swapping between PC, Mac, PlayStation, and Switch with USB-C. Stay in the action with a 38-hour battery and a fast charge function, bringing 6 hours of use after just 15 minutes. Experience noise-free communications as AI-algorithms guide the ClearCast Gen 2 mic to clean up both incoming and outgoing audio in team chat. The ComfortMax System offers 4 points of adjustability and breatheable AirWeave Memory Foam cushions.

Specifications

ASIN	B0B15QM5LL
Age Range Description	Kids, Teen, Adult
Antenna Location	Gaming
Audio Driver Type	Dynamic Driver
Battery Charge Time	38 Hours
Bluetooth Version	5.0
Bluetooth support?	Yes
Box Contents	1.5M USB charging cable, 1.5M USB dongle extension cable, USB-C dongle
Brand Name	SteelSeries
Cable Features	Without Cable
Cable Length	1.5 Metres
Colour	Black
Compatible Devices	Laptops, Desktops, Gaming Consoles, Mobile Phones, Tablets
Control Method	Push Button
Control Type	Touch Control
Controller Type	Touch control
Customer Package Type	Rigid Box
Customer Reviews	4.1 4.1 out of 5 stars (3,208)
EU Spare Part Availability Duration	1 Years
Earpiece Shape	oval
Enclosure Material	Leather
Frequency Response	2.4 GHz
Generation	2
Global Trade Identification Number	00813682027711, 05707119041294, 05707119041300
Hardware Interface	USB
Headphone Form Factor	On Ear
Headphone Jack	USB-C
Headphones Ear Placement	Over Ear
Impedance	36 Ohms
Input-Device Interface	USB
Is Autographed	No
Is Electric	Yes
Item Weight	323.85 Grams
Manufacturer	SteelSeries
Manufacturer Part Number	Arctis Nova 7
Model Name	SteelSeries Arctis Nova 7
Model Number	61553
Network Connectivity Technology	Wireless
Noise Control	Hybrid Noise Cancellation
Noise Control Features	AI-based noise cancellation
Number of Items	1
Number of Packs	1
Product Features	Microphone Included
Product Warranty	2 year manufacturer
Sensitivity	99 dB
Series Number	61553
Specific Uses For Product	Gaming
Style Name	Gen 1 - Black
Subject Character	no character
Theme	Video Game
UPC	813682027711
Unit Count	1.0 count
Water Resistance Level	Water Resistant
Wireless Technology Type	Bluetooth, 2.4GHz

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All products are sourced from US, UK, and UAE. Our prices include international shipping costs, customs duties, payment processing fees and logistics handling to ensure smooth delivery to India. We handle all customs clearance so you don't face any hidden charges later.

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