5MP TVI CCTV Security Dome PT Wired Camera with 350°pan and 90°tilt

This was a great choice for an upgrade of my non ip cameras. I had a bullet camera which didn’t have a wide enough angle for what I needed. This camera has a nice picture. I was pleasantly surprised when the PTZ worked , my dvr was not supposed to have coaxial control.

Updating my original review. First I want to say I have an 8 cam set up ANNKE system with DVR that was professionally installed/hardwired back in I think 2017. So, being it’s 2023 I had a few start going out. That happens after constantly being exposed to weather. So I decided to replace them with some updated versions . This one specifically, it didn’t work for me. I was refunded and tried again with another one similar to my original with night vision of course. So back up the ladder I go, install was quick . Waited for night ( the test) Petfect clear images. So point is know which cameras work for your system. I’m not sure if this one was just incompatible but it seemed correct, however it wasn’t. But the daylight quality of the images was perfect. Annke went out if their way to make it right and I wasnt expecting anything . So make sure you reach out to them if you run into issues on set up. They were very polite and a pleasure to talk to. I still recommend their system . The price is fair and quality of images is clear Make sure your DVR and systems requirements are matching your cameras

I don’t have a chance to see the description on this one because is a replacement. That’s the one they send me. This one don’t have color night vision like the one I return because catch some water inside.

This camera was easy to install and the included drilling template made setup much more convenient. The image quality is very good, the pan and tilt functions provide excellent coverage, and the overall range of motion is impressive. It seems like a solid add-on camera for anyone wanting flexible outdoor coverage.

Update 2024/09/16: Groups: The Annke tech continued to work with me and said he was able to create a group that did not get deleted. I have not been successful. Tech offered to log on to my system to try to figure it out but I was not comfortable with that. No judgement of the tech. It's just not good practice. So I'll just leave it for now. Motion detection: Annke informed me that the 'Human' checkbox under the detection setup is not for limiting detection to humans, but for limiting the sending of notifications to detection of humans. Camera will pick up just about any motion - human, raindrops, flowers moving in the breeze, etc. I was able to limit detection by reducing the sensitivity setting, adjusting the detection zone and setting up privacy mask areas. The privacy mask function allows the user to block out areas in the detection zone from being seen or recorded. This camera seems to be more sensitive to motion than my older, non-PT Annke cameras. It also seems to pick up more motion at night than during the day. I'm guessing maybe pixelization in the low light is interpreted to be movement, but I have no proof of that. There are four different ways to access the system. - Directly on the DVR via mouse (provided with my DVR). I was also able to use a keyboard (not provided). - Local web access using a browser and entering the url of the DVR (192.168.x.y), like accessing your router directly. - Computer (laptop, desktop) using software that needs to be downloaded and installed. Annke said they do not recommend changing settings or setting up a recording schedule using this software, but to connect to the DVR directly as there 'are often problems with not being able to save'. - Phone using an app that can be downloaded They each differ from the rest in form and function. I use the one that makes sense in each situation. All allow me to view both live and recorded video. Overall, I am still pleased with the camera and Annke, enough that I bought a second of these PT cameras. Update 07/26/2024: I received and installed the new equipment (DVR) to enable me to use the PT camera. Short answer - it now pans and tilts just fine. I can view cameras on both DVR's. The laptop (Windows) app lets me select and group cameras from both DVRs so I can see all on one screen. On the phone app I did not find a group function, but I don't need it as both DVRs are available to view. I just might have to scroll a bit. On the console (direct to the DVR's), I think I'll need to use an HDMI A/B switch that will let me switch between sources (DVR's) simply by pressing a physical button. I've done this for work and I see no reason it won't work here. Not a product issue. Setup and activation of the DVR was not hard. For the most part I just took the defaults. Mounting of the camera was straightforward. Install the mounting bracket with a few screws, push the camera onto it and it locks in place by means of a couple of clips. I was a little concerned a first that I would not be able to release the clips if I needed to because they are inside the bracket. Not an issue. Annke designed the bracket with slots on the sides so a screwdriver can be inserted to do this. I might swap out the screws provided for stainless steel. Running the BNC cable, as expected, took some effort. No fault of the product. I'm having a bit of an issue with the new group I created on the Windows app. The cameras get deleted from the group when I logoff from the Annke Vision app. I have a previously created group for which that does not happen. I'm also trying to work out getting the new camera to only record when motion is detected. I'm working with the Annke technical support team on both of these and expect to get them worked out. Last, but not least - Phyllis from the Customer Experience Team at Annke. After seeing my review she reached out to me to offer a solution - providing a compatible DVR. She also followed up to see if I had received the DVR and was able to install it to my satisfaction. Her emails were not canned responses. She clearly had ready my review and emails in detail and responded to my specific concerns. I have updated my rating. When we get the group and recording straightened out I will do so again. My first Annke product was purchased in 2015, about a year after Annke was established. I intend to continue to look to Annke for security equipment. Update 07/17/2024: Annke reached out to me personally via email and was truly concerned about my experience. It was not just a canned response. They are working with me to provide equipment to enable me to use the Pan/Tilt functions of the camera. They clarified that the camera has no zoom function. I had used the shorthand 'PTZ' because they are lumped together in the instruction manual and software. Also, I'd like to clarify re the different answers from two people at Annke. The first answer was via Amazon Q&A. It was not through a ticket opened with Annke. Once I opened a ticket, the answer was consistent. Looking forward to getting this up and going. PTZ did not work on my Annke DT81GB DVR. I received multiple answers to my question about this, which I appreciate. One of the answers was from Annke itself and it stated that the camera IS compatible with my DVR and that I had to enter the PTZ settings. Another said to contact Annke to get a firmware update. I have V3.4.75 build 170103. I did contact Annke. They said there was no need to enter settings as it's an Annke camera/DVR. They also supplied a link to a firmware update. They were forthright in telling me that it might not be compatible with my DVR. It wasn't - Firmware update mismatch. They also provided a link to the original firmware after I asked about reverting if the update proved faulty. I also asked about a firmware update for the camera. They did not answer that question until the third time I asked. The answer was that the camera already had the latest firmware. I'm disappointed the camera does not work. I'm also disappointed in the support. One Annke agent says it is compatible, another says it's not. And it took 3 tries to get an answer about the camera firmware. On the other hand, I got replies within 24 business hours via email, they were polite and they seemed to be trying to help. Finally, I'm curious how one Amazon customer got it to work on his DT81GB, but Annke and I could not get it to work on mine. Maybe he has DVR firmware that's different than what I have and what Annke provided as an update. It wold be nice if I could scroll through the page where Annke has the firmware versions stored and see if there's another with my DVR's model number to try. Annke support's final recommendation, barring getting a new DVR, was to return the camera to Amazon.

I already have an ANNKE 8 channel system I have been happy with for a couple years and decide to sawp a PTZ camera in one outside and hard to reach location. After testing it to make sure it worked and seemed okay, I installed the camera today(way out of reach and permanent) and all seemed great other than the PTZ not working on the Guarding Vision computer app(it works on the phone app and I am in contact with ANNKE support to try and figure out why). Then it got dark, and either the IR on the camera doesn't work at all or is so low it is useless. The difference between this and cameras that the IR works is huge. When aimed in dark areas I can't see anything. When aimed a direction it can get ambient light from the sky(partial moon clear night) I can sorta see a little. I suspect this camera would be fine for a lighted area or one with another IR source, unless I have a defective camera, but since now it's already installed it is what it is. I will update this review if things change and ANNKE can get the PTZ working on my computer because that is important to me. If all you want to use this for is on your phone app and it's in a lighted area this might be okay, but otherwise at this point I would not recommend.

I've ordered 4 of these now to replace wired bullet cameras used for my older Annke nvr. Ptz function works which is upgrade to old camera. Worth it to extend the life of the nvr. Annke has great customer service and is an extremely trust worthy business, I had an issue and customer service went above and beyond to make sure I was happy. This camera is a great way to modernize an older NVR/DVR replacing the bullet cams with PTZ functionality. I will probably keep this NVR system as a redundant system when I modernize my system again.

I recently purchased this Annke system to replace an old Q-See system that was 10 years ago: https://www.amazon.com/dp/B00L3W2QJ2 The clarity of the images on the Annke system were so much better than the Q-See system! After checking to see if this PT Cam was compatible with my new system I got one and hooked it up recently. Installation was super easy. I can pan and tilt from my phone, from my computer and directly on the DVR. I now have a wider range that I can keep an eye on, as this camera covers some blind spots that the stationary camera could not. The color is a little bit off from the existing cameras, but I use for security, not for posting images on Instagram. Overall I'm very happy with it.