S500e

This washlet was recommended by a urologist and friend. It was very simple to install and has worked flawlessly since the install. It is comfortable for myself and my wife. We are not big people and it fits us just right. I can see that a larger person might have issues with the seat. The washing actions are excellent and the drying is adequate. Temperature control is easy. I would highly recommend this for anyone dealing with urinary tract infections or someone wanting added comfort and feeling of clean.

This is the greatest thing you could buy on Amazon, maybe planet earth in the year 2019. Your wife/husband will thank you for years to come when you purchase this Toto Bidet. It is honestly the most wonderful experience you can have legally. It is not cheap but it is worth SO much more than $925. Put a price on something that replenishes your soul daily. Dont save money here. You don't buy the cheapest toilet paper so spend the dough and have the best. You need to have a plug behind the toilet. If you do not have one then one must be installed before thinking about this most wonderful asscleansing solution. The bidet toilet seat is a very easy install. If you have never enjoyed a fine bidet, you will be crushed, devastated once you feel the love you have been robbed of your entire life. Temp & pressure is adjustable, male and female settings more options than we deserve as humans. This is a gift from the Gods.

There is a leaking issue in the T-adapter for the water supply which leaked, in my case, but can be solved. My ballcock float has a plastic fitting with a conical end which does not mate with the metal T-adapter's fiber washer and leaks. One popular solution is to insert brass or conical rubber washers, another is to get the THU9090 extension hose. However, after installing a Toto S550e yesterday, I would encourage purchasing the Fluidmaster PRO45B Adjustable Ballcock. The brass shank will make the installation of the stock Toto parts much easier. I did use plumbers tape on the metal-to-metal threads. I don't have to worry about any cracks from plastic fatigue, distortion of the plastic parts from a "true" round shape, and having metal parts is just very reassuring (especially after cross-threading the old float's shank after trying trying a couple different cone-shaped and brass washers). I was able to install the new float easily and after removing the old one could set the correct height of the new float by matching the length of the parts. Yes, it's $15 (vs $4 for the washers) but now I never have to give leaks or flooding a 2nd thought, and it is far less money than the THU9090 extension hose route which negatively keeps it all plastic.

I am thrilled with the changes made to the TOTO washlet over the past 15 years. I had one installed in master bath when I built my house and the new one offers many more advantages. I think it even cleans better if that's possible. Was debating on putting this on my downstairs toilet, now I wish I'd done this sooner. No worries about TP shortages in the future, since I my stash will probably now last for at least 4-5 years.

Easy to install, did not require any additional parts. As others have mentioned since your connecting metal and plastic fittings, make sure to go slow and not over-tighten or strip the threads. Easy to use although takes a little getting used to. It also reduces the size of your toilet since the back is raised, so I find myself sitting more forward. I chose this model over S550e since the light can be bright/annoying and I don't need the toilet to open/close on its own. I prefer to open and close when I need to rather than grab the remote, push a button, and wait. Only negative would be I wish the remote was backlight. If your using the toilet in the dark at night, you really need to turn on a light to see the buttons since they are touch sensitive. Oh, and make sure you have a power outlet with GFCI (failure to do so is a major electrical risk). I installed one behind the toilet.

I had my first toto washout S300E from 2013 to 2021. It worked flawlessly but then had a serious breakdown. The repairs was estimated at half the price of a new one and would have taken 2-3 weeks. The wait and the uncertainty was a deal breaker for me, since it's being used by a disabled person. I got a replacement S500e the day after I ordered it from Amazon. It took the plumber about an hour to replace the old one. So far, no complaints. It's a life saver for the disabled and infirm, and it's a pleasure to use for the able-bodied. I paid a little over $800 for S300E. S500E is marginally a better product and costs a little more or, about the same, figuring in amortization and inflation. Reportedly they last 15 years. I was less lucky but 9 years for a product in constant use is not so bad. Bravo, Toto!

Overall, this is a great washlet. Installation is easy (but see below for the problem: leaks). The instructions aren't great but Toto has a video that makes it simple to install. The remote is simple and intuitive. It fits well and looks good. I wish I could give it 5 stars, but for such an expensive product it's really a shame that so many people including me have problems with leaks after installing it. I read the instructions and watched the video and followed them to a tee. And like so many other people, I had a small leak at the T-junction where the Tee meets the toilet fill tube. My toilet is a Toto Ultramax-II, so I thought it wouldn't be a problem but it still leaked slowly. The solution is simple: go to the hardware store and buy a small cone-shaped rubber grommet. I added a very thin coat of silicon grease and no other washers (make sure the grommet is flat on the bottom), and with that it no longer leaks. For a washlet this expensive, Toto should supply the correct parts and leaks should not happen to so many consumers. Other than that, it has been great.

Product was damaged upon arrival (outer packaging was fine) and missing instructions. Considering the cost, was not expecting issues like this. Buyer beware, give thorough inspection before return window is done (which might mean not pre-ordering before a renovation begins)