Question 1

Why does the earbuds not charge?

Accepted Answer

1. Make sure the charging pin inside the earphone or Pogo pin inside the charging case is dirty 2. Shake the charging case lightly and make sure the earphone charging pin and charging case pogo pin are connected securely to make sure it is rechargeable. 3. Put the earphones in the charging case and charge them for 10 seconds and check if they are charged in a comfortable room temperature environment (around 25 degrees Celsius). 4. Open the case, long press the pairing button for 10 seconds until the LED lights up, then try charging.

Question 2

What should I do if the earbuds are frequently disconnected?

Accepted Answer

If the earphone frequently disconnected, please try the following steps: 1.Make sure the device is not too far away from the earphone.The longest distance is 10 meters (33 feet). 2. Move indoors.In the outdoors, radio waves may be disturbed due to environmental impact. 3.Remove any large obstacles between your device and earphone. 4. If the problem still doesn't solve, reset the earphone.

Question 3

Earphones don't sound quality.Have you ever do?

Accepted Answer

The sound quality of the earbuds is adjusted based on a wide range of user experiences, and it is a relatively high industry standard.However, individual preferences for sound quality.We recommend downloading the Nothing X app and go to the Equalizer to select preset acoustic effects.Or you can customize the sound according to your preference with the [Custom] setting.

Question 4

You will not be satisfied with the noise cancelling effect.What should I do?

Accepted Answer

Download the Nothing X app and access ANC settings from the app [Noise Control]In addition, the effectiveness of noise canceling is greatly affected by the degree of degradation of the earphone.Poor fitting of the ear tips may affect the confidentiality and affect the noise cancelling effect.For best noise cancellation, we recommend testing a variety of ear tips to adjust to a perfect fit and sound tight seal.

Question 5

What should I do if I hear a crackling or crunching?

Accepted Answer

Test the earphone in different environment to ensure the cause is not background noise.If you still hear a crackling or crunchy sound: 1.Check the 3 air holes inside the earphone are not blocked. 2. Use the NOTHING X app to make sure the latest firmware version has been applied. 3. Reset the device.

ASIN	B0CXPRP216
Additional Features	Noise Cancellation
Age Range Description	Adult
Audio Driver Size	11 Millimeters
Brand	Nothing
Built-In Media	Eartip
Cable Features	Without Cable
Color	yellow
Connectivity Technology	Wireless
Country of Origin	China
Customer Reviews	4.1 4.1 out of 5 stars (7,940)
Frequency Response	5000 Hz
Headphone Folding Features	In Ear
Headphones Ear Placement	In Ear
Impedance	1 Ohms
Is Autographed	No
Item Weight	50 Grams
Manufacturer	Nothing
Model Name	Ear (a)
Model Number	B162
Noise Control	Hybrid Noise Cancellation
Number of Items	1
Sensitivity	45 dB
Style Name	Modern
Warranty Description	1 Year Manufacturer's Warranty
Wireless Technology	Bluetooth

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