I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

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Description

🔥 Feed Your Wild Side with Every Bite 💼

ON THE GO FUEL - Shelf-stable, resealable, and ready to energize your busy lifestyle anytime, anywhere.
SMOKY FLAVOR ICON - Slow-cooked over hardwood for that signature bold, smoky taste everyone craves.
POWER PACKED PROTEIN - Fuel your hustle with 10g of lean, 100% beef protein per serving.
BIG BAG BIGGER ENERGY - Two generous 9oz resealable bags keep you stocked and ready for anything.
SNACK SMART SNACK CLEAN - Gluten-free, MSG-free, and made with simple ingredients for guilt-free snacking.

Jack Link's Original Beef Jerky delivers 10g of protein per serving from 100% lean beef, slow-smoked over hardwood for a bold, savory flavor. Packaged in two large 9oz resealable bags, this gluten-free, MSG-free snack is perfect for professionals seeking a convenient, high-protein boost that fits an active, on-the-go lifestyle.

Specifications

ASIN	B07JLT9FK9
ASIN	B07JLT9FK9
Age Range Description	9 to 12 Months
Allergen Information	Almonds Free
Best Sellers Rank	#1,838 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #18 in Jerky
Biological Source	Cow
Brand Name	Jack Link's
Color	Original
Container Type	Bag
Cuisine	North American
Customer Reviews	4.6 4.6 out of 5 stars (10,522)
Diet Type	Gluten Free
Flavor	Original
Global Trade Identification Number	00017082887344
Is Discontinued By Manufacturer	No
Item Form	Strip
Item Package Weight	0.69 Kilograms
Item Weight	18 Ounces
Item model number	10000026279
Manufacturer	Link Snacks
Manufacturer	Link Snacks
Model Number	10000026279
Net Content Weight	18 Ounces
Number of Items	2
Number of Pieces	2
Package Dimensions	12.4 x 7.44 x 4.21 inches; 1.13 Pounds
Package Size Name	Pack of 2
Package Type Name	Bag
Part Number	10000026279
Product Firmness	Hard
Protein	11 Grams
Size	9 Ounce (Pack of 2)
Special Features	MSG Free
Specialty	Snack
UPC	017082887344
UPC	017082887344
Unit Count	18.0 Ounce
Units	18.0 Ounce
Vitamins And Minerals	23, 8 Percent Daily Value

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